What information do we collect about you? We collect personal data about you including name and contact information through our website (website usage information is collected by using Cookies - see below), email subscription lists, at events, from a business card or if you are one of our customers i.e. if you have asked us to provide you with a quotation or placed and order with us.
Where you have placed an order with us for services we will require you to supply certain information in order that we can meet our contractual obligations to you and comply with our legal obligations to you, including health & safety and accounting obligations.
How do we use the information collected about you? We will use the information you provide in order to provide the services you have requested. Our lawful basis for processing personal data belonging to clients are:
a) to comply with our contractual obligations (i.e. provide the product/service, collect payment).
b) to comply with our legal obligations (including tax and revenue record keeping, health & safety compliance.
c) in the event of any legal claims arising our of the services we provide.
d) our legitimate interests in relation to marketing activities relating to commercial contacts and clients.
We do not transfer personal data to countries outside the EU.
If you do make an enquiry or request a qutoation we will keep your information for as long as is necessary to answer the enquiry or supply the quotation and in the event that in future you decide to use our services.
If you place an order for our services we will keep your information for the duration of the services and in the event of any legal procedings. We may be required to a contact or by law to retain certain infromation e.g. for warranty information or health & safety information.
We may seek your consent to keep information relating to a project we have completed on your behalf for a period in order that we can use the information to demonstrate our competence and quality of our work to other interested parties.
We may use images of a project we have completed on your behalf for advertisement purposes but we will ensure that you or any other person cannot be identified from the images used.
We will continue to stay in touch when you are no longer an active customer as we believe you will benefit from up-dated information in case you want to order from us again or need our help with any issues.
We may send marketing communcations to named individuals within a business where we consider our services may be of interest to that business. We will always give such individuals the right to opt out of receiving any further communications. We may monitor whether you open and/or click on any links in the email. We do this to measure the effectiveness of our marketing campaigns and to tailor future campaigns to customers interest.
We will only send marketing communications to consumer contacts where they have consented to receiving such communications. Consumer contacts can revoke their consent at any time by contacting email@example.com
Please notify us if any of the information we hold about you has changes or is incorrect, we will be happy to up-date this for you.
We may need to provide certain third party organisations with your information in order to provide our services. We will only provide them with the information they require and will only permit them to use the information for the required purpose only. If any such third party has used your information for any other reason without your consent please notify us and we will investigate the matter.
Third parties we anticipate sharing your information with include:-
a) third party contractors and suppliers (e.g. sub contractors, courier services)
b) authorisation bodies where we need to obtain consents and permissions to perform the services.
c) our accountants for tax and revenue accounting.
d) HMRC for tax and revenue purposes.
e) The Health & Safety Executive for the purposes of health & safety reporting and compliance.
We keep this privacy notice under regular review so please check back every now an again. This policy was last reviewed May 2019.
We strive to meet the highest standards when collecting and using personal information so please contact us if you have any questions at firstname.lastname@example.org
Our website uses Google Analytics Cookies to enhance your browing experience. A Cookie is a small file of data stored by our website within your browser. These Cookies allow us to distinguish you from other users of our website which help us to provide you with a good experience when you browse our website and also allows us to improve our site in order to tailor it to customer needs.
Most web browsers automatically accept Cookies but you can usually modify your browser settings to decline Cookies should you prefer, however, if you block Cookies this may affect your browsing experience by preventing you from taking full advantage of the website.